Help Center
How Can We Help?
Short guides to the things people ask most. Can't find your answer? Send us a message.
For organizers
- Getting started as an organizer
Create your organizer account, verify your email, and find your way around the dashboard.
- Creating your first event
Walk through the event wizard: details, venue, tickets, cover image and publishing.
- Checking guests in at the door
Use the Scanner on your phone (or a QR reader) to check tickets in on event day.
For ticket buyers
- Buying a ticket
How checkout works, guest checkout, payment options, and where to find your tickets.
- Refunds policy summary
How ticket refunds are requested, who decides, and where the money goes.
Still Need Help?
Send us a message and a member of the team will get back to you by email.